Privacy Policy
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit our site, enquire about our business consulting services, or otherwise interact with our online platform.
We provide strategic business advice, operational efficiency improvements, and market analysis for organisations across various industries. We handle personal data in accordance with applicable privacy laws, including Singapore’s Personal Data Protection Act 2012 and, where applicable, the European Union General Data Protection Regulation.
Personal Data We Collect
Depending on how you use our site and services, we may collect the following categories of personal data:
- Your name, job title, organisation, and professional interests.
- Information you provide when requesting information, arranging a consultation, or submitting an enquiry.
- Details about your organisation, business objectives, operational challenges, and areas where you seek advice.
- Information required to manage prospective or existing business relationships.
- Technical information such as device type, browser type, approximate location, IP address, and interactions with our site.
- Any other information you choose to provide to us.
How We Collect Personal Data
We may collect personal data directly from you when you use enquiry or consultation features, provide information during discussions, or otherwise contact or engage with us. We may also receive information from publicly available sources, professional referrals, service providers, or organisations acting on your behalf.
How We Use Personal Data
We may use personal data for the following purposes:
- Responding to enquiries and assessing potential consulting engagements.
- Understanding business needs and preparing relevant strategic, operational, or market analysis services.
- Providing, administering, and improving our consulting services and online platform.
- Managing appointments, proposals, contracts, records, and business relationships.
- Analysing site usage, maintaining security, preventing misuse, and troubleshooting technical issues.
- Complying with legal, regulatory, accounting, and professional obligations.
- Sending information about our services where permitted by law and where you have provided the required consent.
Legal Bases for Processing
Where the GDPR applies, we process personal data on one or more of the following legal bases: taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing our legitimate interests where those interests are not overridden by your rights, or obtaining your consent where required.
Cookies and Similar Technologies
Our site may use cookies and similar technologies to support essential functionality, understand site performance, remember preferences, and improve the user experience. Where required, we will request consent before placing non-essential cookies. You can manage cookies through your browser settings, although disabling certain cookies may affect site functionality.
Disclosure of Personal Data
We may disclose personal data to trusted service providers that support our operations, such as hosting, website maintenance, analytics, information technology, professional, legal, accounting, and administrative providers. These providers may process personal data only for authorised purposes and are expected to apply appropriate confidentiality and security safeguards.
We may also disclose personal data where required by law, court order, regulatory request, or to protect our rights, property, safety, or the integrity of our services. We do not sell personal data.
International Data Transfers
Some service providers or business partners may process personal data outside Singapore or outside the country where you are located. Where applicable, we take reasonable steps to ensure that cross-border transfers comply with relevant legal requirements and that your personal data receives a level of protection comparable to that required under applicable law.
Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal or regulatory requirements. When personal data is no longer required, we will securely delete, anonymise, or otherwise dispose of it where reasonably practicable.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, collection, use, disclosure, alteration, loss, or destruction. No online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, request data portability, or complain to a relevant data protection authority.
We may need to verify your identity before fulfilling a request. Some rights are subject to legal exceptions, and withdrawing consent does not affect processing carried out before withdrawal.
Children’s Privacy
Our site and consulting services are intended for business users and are not directed to children. We do not knowingly collect personal data from children without appropriate legal authorisation.
Third-Party Websites
Our site may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any third-party service you use.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices. The updated version will be published on our site with its revised content.
Contact and Data Protection Enquiries
For questions, access or correction requests, complaints, or other privacy-related enquiries, you may write to us at the following physical address:
21 Lower Kent Ridge RoadSingapore 119077
Singapore
We will review and respond to privacy enquiries within the timeframe required by applicable law.